Terms &
Conditions.
Last updated: February 28, 2025
These Terms & Conditions govern your use of the flowagenz website and services. Please read them carefully before engaging with us.
Acceptance of Terms
By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
These terms apply to all visitors, clients, and others who access or use flowagenz services.
Services
flowagenz provides digital product development services including web application development, AI agent integration, automation systems, and UI/UX design.
Specific deliverables, timelines, and pricing for each engagement are defined in a separate Proposal or Statement of Work (SOW) agreed upon by both parties.
We reserve the right to refuse service to anyone for any reason at any time.
Payment & Billing
Payment terms are outlined in the individual project proposal. Typically, we require a deposit before work commences, with the remaining balance due upon delivery.
Invoices are due within 14 days of issue unless otherwise agreed. Late payments may incur interest at 2% per month.
All prices are quoted exclusive of applicable taxes (GST/VAT) unless stated otherwise.
Intellectual Property
Upon full payment, the client receives full ownership of all custom code and assets created specifically for their project.
flowagenz retains the right to use open-source libraries, frameworks, and third-party tools that remain under their respective licenses.
We retain the right to display the project in our portfolio unless the client explicitly requests otherwise in writing.
Pre-existing flowagenz intellectual property (internal tools, templates, design systems) used in the project remains owned by flowagenz.
Confidentiality
Both parties agree to keep confidential any proprietary information disclosed during the engagement.
We will not disclose your business logic, trade secrets, or personal data to any third party without your explicit written consent.
Client Responsibilities
The client is responsible for providing timely feedback, assets, and credentials required for the project.
Delays caused by the client's failure to provide required materials may result in revised timelines and additional costs.
The client warrants that any content or materials provided to us do not infringe third-party intellectual property rights.
Limitation of Liability
flowagenz's total liability in connection with any project shall not exceed the total fees paid by the client for that specific project.
We are not liable for indirect, incidental, or consequential damages including loss of profits, data, or business opportunity.
We do not guarantee specific business outcomes (e.g. conversion rates, revenue) resulting from our work.
Revisions & Scope Changes
Each project includes a defined number of revision rounds as stated in the proposal. Additional revisions beyond the agreed scope will be billed at our standard hourly rate.
Significant scope changes require a new written agreement and may affect the timeline and cost.
Termination
Either party may terminate the agreement with 14 days' written notice.
Upon termination, the client is responsible for payment of all work completed to date. Deposits are non-refundable.
We reserve the right to immediately terminate the engagement if the client violates these terms or engages in unlawful activity.
Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
Changes to These Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised terms.
Contact
For questions about these terms, reach us at: hello@flowagenz.com